Coming Soon - In person Energy Healing

Cancellation Policy

Cancellation, Refund & Rescheduling Policy At Kylie Armstrong Healing Art, we understand that unexpected circumstances can arise. The following policy helps ensure workshops can be delivered fairly while respecting the time and preparation involved. Participant Cancellations Cancellations made 7 or more days before the workshop will receive a full refund or may choose to transfer their booking to another available workshop. Cancellations made 3–6 days before the workshop are eligible for a 50% refund or may transfer their booking to another available workshop. Cancellations made less than 72 hours before the workshop are not eligible for a refund, as materials and preparation have already been completed. A transfer may be offered at our discretion where possible. NDIS Participants For NDIS-funded participants, cancellations are managed in accordance with the current NDIS Pricing Arrangements and Limits, including applicable short-notice cancellation rules where relevant. Provider or Group Bookings For schools, community organisations and disability service providers: Cancellations with 14 or more days' notice may be rescheduled or receive a full refund. Cancellations with 7–13 days' notice may incur a fee to cover materials purchased and preparation already completed. Cancellations with less than 7 days' notice may be charged the full workshop fee unless otherwise agreed. Rescheduling Where possible, workshops may be rescheduled to a mutually convenient date. Rescheduling requests are subject to availability. Cancellation by Kylie Armstrong Healing Art If a workshop must be cancelled due to illness, severe weather, venue closure or other unforeseen circumstances, participants will be offered either: a full refund, or the opportunity to transfer to a new workshop date. Non-Attendance Participants who do not attend a workshop without prior notice will not be eligible for a refund. Materials Where workshop kits or customised materials have already been prepared or purchased, these costs may be deducted from any refund or retained as part of the workshop fee. By booking a workshop, participants and organisations acknowledge and accept this Cancellation, Refund & Rescheduling Policy.

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